Does AI first mean you replace people?
The opposite. 10Human serves where the person matters most: the paperwork goes to the agent, the profession comes back to the person. Nobody leaves the practice, everyone is worth ten times more.
Where do we start?
With one process, the one that eats the most hours: certificates, council filings, marking, handovers, the flow with client companies. We make it AI first in weeks, we measure, and we move to the next.
How long does it take?
Weeks for the first version, not months, and the metric moves within the same quarter. If a project needs eighteen months we are not the right partner and we tell you.
How much does it cost?
On value, not on person-days: a share of the time we free up, or a subscription on the product, as with 10Doctor. We define it after the first call.
Where is my data, and my patients' or clients' data?
On servers in Europe, in Frankfurt, or on your own systems. For health and legal data we decide before writing a line of code, with the access log on from day one.
Does my data train your models?
No. The model providers we use do not train on API traffic, and it is written in our contract with them. What passes through the agents stays yours and stays where we decided together: it feeds no model, ours or anyone else's.
We already have practice software, a medical record, a management system. Does it all go?
No. AI first does not mean changing software: the agents work inside the management system, the mail and the tools you already use. If something really must be replaced we tell you, but that is not where we start.
What if the agent gets a certificate or a deed wrong? Who answers?
We do, and the signature stays with the person. The agent prepares, sends nothing out without explicit permission, every action stays in a log you can reread, and where the risk is high — a certificate, a deed, a therapy — the last word belongs to whoever is qualified to say it.
If something breaks, who answers me and how fast?
Write to support@10human.com and a person answers, within one working day. There is no ticket bouncing across three tiers: whoever answers is whoever built it.