The people, not the tools

A 10Human is a real person. Yours.

You don't buy a 10Human: someone who already works for you becomes one. What you switch on is the 10Agent, and from that day the same person does the work of ten. Here are six jobs, and what changes for each.

See the six And the tools?

The six

Six jobs, one piece of software, six different days.

None of these is a separate product to buy: it is the operations hub seen from the desk of six different people. Each sees theirs, and none has to learn the other five.

CRM and sales

The rep who closes, instead of updating.

Deals, quotes, notes and calls live in the same place as the work that follows from them. Nobody «updates the CRM» in the evening: the CRM is already up to date because it is where the work happens.

A deal is a project: it has a goal, a value and deadlines
Mails are already tied to the person and the deal they are about

Customer support

The ticket is born where it ends, not in another system.

A report comes in, gets a lane, an owner and a clock. Whoever answers has the customer's history in front of them, not just the last message.

A ticket is a project with its own lane: assign, comment, close
The reply arrives already prepared, and a person sends it

Administration

Invoices and the bank stop being two worlds.

You import transactions, record invoices and reconcile, in the same place as the projects that money belongs to. And documents are signed from here.

Bank, recording and reconciliation on one screen
Document signing inside the project, nothing printed

Promotion

Getting found, without it becoming a separate job.

The company's public page and the person's, campaigns, outreach: prepared where the contacts already are, with the consent those contacts gave.

Campaigns composed on the contacts you have, not on bought lists
A public page of your own, and one for the company

Hiring

Whoever hires stops being the recruitment secretary.

Looking for a person is a project like any other: candidates, interviews, deadlines and decisions in one lane, from the first CV to the signature.

Every search is a project, with its candidates and its deadlines
Candidates live in the address book, with the history of what was said

People

Whoever holds the team together, and sees its state without asking.

Teams, functions and permissions are not a spreadsheet on the side: they are the shape of the organisation, and they decide what each person sees. Change role, change perimeter, done.

Real teams and hierarchy, with the permissions that follow
The perimeter has two dimensions: what you can do, and on what

None of them learns new software. They learn that something that took an hour now takes five minutes to review.

The questions that keep coming back

Every week, the same questions.

Industry research says that around seven managers in ten lose more than an hour a week answering the same things over and over, and around one in five loses more than three. The point is not that the questions are hard: the answer already exists somewhere, and it goes through a person anyway.

«How do I do this in the software?»
Gets asked by almost one manager in two
10Pilot does it while you ask, instead of explaining where to click.
«Who do I have to ask about this?»
Gets asked by around one in three
The org chart and the address book know who does what, and who answers for what.
«What is the company rule on this?»
Gets asked by around one in four
It is in the documents, and it is searchable: whoever looks finds it, without asking anyone.
«How do I file the expense for this trip?»
Gets asked by around one in five
It goes on the trip, gets sent for approval, and its status is visible without writing to anybody.
«What does my contract say about this?»
Gets asked by around one in eight
In that person's HR file. They see it and whoever holds the HR area sees it — not the whole company.
«When is my review, and how am I doing?»
Gets asked by around one in nine
The cycle says when, and the objectives say where you stand. Without waiting for somebody to tell you.
«This is broken, who do I tell?»
Gets asked by around one in nine
A report, with the page and the error already attached. And you can see it landed.

What 10Human does NOT answer today: clocking in and out, remaining holiday, payslips, this week's shifts, benefits and mandatory training. They do not exist, so the agent does not invent them — and if you need those, today you also need an HR system.

The questions

Before you pick the role to start from.

What is the difference between a 10Human and a 10Agent?

The 10Agent is the software, the 10Human is the result. The agent is the thing we build; the 10Human is the person you already had who, with that agent alongside, does the work of ten. If the agent vanished tomorrow you would be left with a better person, not a hole in the org chart.

Do my people have to be technical?

No: and if they had to be, we would have built the wrong product. Whoever uses an agent does the same job as before: they write what they need in plain language, and the agent does it. We keep the technical part, which is why we sell a product and not a course.

Which of the six roles should we start from?

The one losing the most hours to things that repeat identically — almost always sales or support, because that is where the volume is. You measure first, make it AI-first in weeks, look at the number, then move to the next. Nobody does six roles at once on the first pass.

Find out where your AI first company starts.

Tell us in two lines where your company stands, or tap the bubble and say it out loud, and the assistant fills it in while you talk. We come back with something concrete: which process to make AI first first, and what changes for the people working inside it.